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Zendale Consulting

Consulting services

Expertise arranged around institutional decisions.

Eleven practices covering the full path from strategic intent to a service running in a building, with equipment, staff, procedures and systems that work together.

Engagement model

One practice, several, or a combined programme.

Practices are engaged individually where the requirement is specific, or combined under a single engagement lead where a programme spans planning, procurement, operations and delivery.

  1. 01

    Understand

    Establish what the institution is trying to achieve, who must agree, and what has already been decided.

  2. 02

    Assess

    Replace assumption with evidence about how the institution currently performs.

  3. 03

    Design

    Develop options and design the chosen solution in enough detail to be costed and delivered.

  4. 04

    Implement

    Convert the design into a sequenced, resourced and owned delivery plan.

  5. 05

    Strengthen

    Support delivery in practice and build the internal capability to run the change.

  6. 06

    Sustain

    Confirm that the change holds and that the institution can maintain it without us.

Next step

Planning, developing or transforming a healthcare institution?

Tell us what you are working on. We will respond with an honest view of scope, sequence and where the risks sit.